How to shop

Please read through this guide section, that will provide you with all relevant information about shopping on our site. Before you start, please carefully read through the following guide and these important sections:

Choice of goods

You may search and look through the catalogue of our products. Individual items can be placed in your shopping cart. Clicking on a product will display details about the product, including instructions and relevant safety advise. 

Adding to shopping cart and ordering

Information about exact delivery times will be displayed after adding all products to your shopping cart. Besides other options, you will be able to choose your payment and shipping options. Choose a combination of shipping and payment that suits you the most. Not all shipping or payment methods may be available in your destination.

Delivery

You will be notified about the processing and status of your shipment. You may track the delivery through traking links of the logistics provider. When receiving your shipment, make sure it is not damaged. If your shipment is damaged, rise a complaint with the delivery driver. Failuret o do so might compromise your further claim options! 

Claims and returns

Goods purchased with us can be returned or damages claimed. You can find details about this by navigating to the section Claims and returns

    Production & Development

    We are the real manufacturer of all of our products. No discussions. We have developed all of the formulations in-house and have tested them in our worldwide network of partners. Find out more about our development here.

    Ecological & Sustainable

    At Aensō we take sustainability and environmental responsibility seriously and we only purchase our materials from manufacturers who think alike. Find out more about resposibility, sustainability and ecological aspects of our products here.